.page-faq {
  display: block;
  background: var(--ink-900);
  color: var(--text);
}

.page-faq .crumbs {
  margin-top: clamp(18px, 3vw, 30px);
}

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  padding: clamp(28px, 4.6vw, 60px) 0 clamp(36px, 5vw, 72px);
  background:
    radial-gradient(120% 92% at 88% 0%, rgba(34, 225, 214, .13), transparent 58%),
    radial-gradient(90% 80% at 0% 100%, rgba(255, 181, 69, .07), transparent 62%),
    linear-gradient(180deg, var(--ink-900), var(--ink-1000));
  border-bottom: 1px solid var(--line);
  overflow: hidden;
}

.page-faq .faq-hero__inner {
  display: grid;
  gap: clamp(26px, 4vw, 48px);
  align-items: center;
}

.page-faq .faq-hero__title {
  margin: 12px 0 0;
  font-size: clamp(34px, 6.6vw, 68px);
  line-height: 1.06;
  letter-spacing: -.012em;
  color: var(--text);
}

.page-faq .faq-hero__lede {
  margin: clamp(16px, 2vw, 22px) 0 0;
  max-width: 46ch;
  color: var(--text-soft);
}

.page-faq .faq-hero__cta {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: clamp(22px, 2.6vw, 30px);
}

.page-faq .faq-hero__visual {
  position: relative;
  margin: 0;
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
  overflow: hidden;
  background: var(--ink-800);
  box-shadow: 14px 14px 0 -2px rgba(34, 225, 214, .16);
}

.page-faq .faq-hero__visual img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 10 / 7;
  object-fit: cover;
}

/* ---------- 四类索引 ---------- */

.page-faq .faq-index__note {
  margin: 10px 0 0;
  max-width: 60ch;
}

.page-faq .faq-index__grid {
  list-style: none;
  margin: clamp(22px, 3vw, 34px) 0 0;
  padding: 0;
  display: grid;
  gap: 1px;
  background: var(--line);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  overflow: hidden;
}

.page-faq .faq-index__cell {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: clamp(18px, 2.4vw, 26px) clamp(18px, 2.4vw, 26px) clamp(18px, 2.4vw, 24px) clamp(24px, 3vw, 32px);
  background: var(--ink-800);
  transition: background .16s var(--ease);
}

.page-faq .faq-index__cell::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 3px;
  background: linear-gradient(180deg, var(--ice), var(--ember));
}

.page-faq .faq-index__cell:nth-child(2)::before {
  background: linear-gradient(180deg, var(--cyan), var(--ice));
}

.page-faq .faq-index__cell:nth-child(3)::before {
  background: linear-gradient(180deg, var(--amber), var(--ember));
}

.page-faq .faq-index__cell:nth-child(4)::before {
  background: linear-gradient(180deg, var(--cyan), var(--amber));
}

.page-faq .faq-index__cell:hover {
  background: var(--ink-700);
}

.page-faq .faq-index__num {
  font-family: var(--font-mono);
  font-size: clamp(34px, 4.4vw, 46px);
  font-weight: 600;
  line-height: 1;
  letter-spacing: -.02em;
  color: var(--amber);
}

.page-faq .faq-index__name {
  margin: 0;
  font-size: 17px;
  font-weight: 600;
  color: var(--text);
}

.page-faq .faq-index__desc {
  margin: 0;
  font-size: 14px;
  line-height: 1.7;
  color: var(--muted);
}

.page-faq .faq-index__link {
  margin-top: 4px;
  align-self: flex-start;
  font-size: 13px;
  letter-spacing: .08em;
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(34, 225, 214, .4);
  padding-bottom: 2px;
  transition: color .16s var(--ease), border-color .16s var(--ease);
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible {
  color: var(--text);
  border-color: var(--text);
}

@media (min-width: 700px) {
  .page-faq .faq-index__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 1060px) {
  .page-faq .faq-index__grid {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
}

/* ---------- 高频问题 ---------- */

.page-faq .faq-top__note {
  margin: 10px 0 0;
  max-width: 58ch;
}

.page-faq .faq-top__list {
  list-style: none;
  margin: clamp(22px, 3vw, 34px) 0 0;
  padding: 0;
  display: grid;
  gap: clamp(14px, 1.6vw, 20px);
}

.page-faq .faq-top__item {
  position: relative;
  padding: clamp(18px, 2.3vw, 26px);
  padding-left: clamp(58px, 6.4vw, 78px);
  background: var(--ink-800);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  transition: border-color .16s var(--ease), background .16s var(--ease);
}

.page-faq .faq-top__item:hover {
  border-color: rgba(34, 225, 214, .45);
}

.page-faq .faq-top__idx {
  position: absolute;
  top: clamp(19px, 2.3vw, 27px);
  left: clamp(16px, 1.9vw, 22px);
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: .14em;
  color: var(--cyan);
}

.page-faq .faq-top__q {
  margin: 0;
  font-size: clamp(16px, 1.5vw, 18px);
  line-height: 1.45;
  color: var(--text);
}

.page-faq .faq-top__a {
  margin: 10px 0 0;
  font-size: 15px;
  line-height: 1.78;
  color: var(--text-soft);
  max-width: 62ch;
}

@media (min-width: 840px) {
  .page-faq .faq-top__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

/* ---------- 分类问答 ---------- */

.page-faq .faq-body__inner {
  display: grid;
  gap: clamp(24px, 3.4vw, 44px);
}

.page-faq .faq-body__title {
  margin: 6px 0 0;
}

.page-faq .faq-body__hint {
  margin: 10px 0 0;
  font-size: 14px;
  line-height: 1.7;
}

.page-faq .faq-body__nav {
  display: grid;
  gap: 2px;
  margin-top: 18px;
}

.page-faq .faq-body__nav a {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 12px;
  padding: 11px 14px;
  font-size: 14px;
  color: var(--text-soft);
  text-decoration: none;
  border-left: 2px solid transparent;
  border-radius: 0 var(--r-sm) var(--r-sm) 0;
  background: linear-gradient(90deg, rgba(22, 33, 74, .75), transparent);
  transition: color .16s var(--ease), border-color .16s var(--ease), background .16s var(--ease);
}

.page-faq .faq-body__nav a .num {
  font-size: 13px;
  color: var(--amber);
}

.page-faq .faq-body__nav a:hover,
.page-faq .faq-body__nav a:focus-visible {
  color: var(--text);
  border-left-color: var(--cyan);
  background: linear-gradient(90deg, rgba(34, 225, 214, .18), transparent);
}

.page-faq .faq-search {
  padding: clamp(16px, 2vw, 22px);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  background: var(--ink-800);
}

.page-faq .faq-search__label {
  display: block;
  font-size: 12px;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--muted);
}

.page-faq .faq-search__input {
  display: block;
  width: 100%;
  margin-top: 10px;
  padding: 12px 14px;
  font-family: var(--font-sans);
  font-size: 15px;
  color: var(--text);
  background: var(--ink-900);
  border: 1px solid var(--line);
  border-radius: var(--r-sm);
  outline: none;
  transition: border-color .16s var(--ease), box-shadow .16s var(--ease);
}

.page-faq .faq-search__input::placeholder {
  color: var(--muted);
}

.page-faq .faq-search__input:focus {
  border-color: var(--cyan);
  box-shadow: 0 0 0 3px rgba(34, 225, 214, .18);
}

.page-faq .faq-search__note {
  margin: 10px 0 0;
  font-size: 13px;
  color: var(--muted);
}

.page-faq .faq-filter {
  margin-top: clamp(22px, 2.8vw, 30px);
}

.page-faq .faq-tabs {
  position: relative;
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 10px;
  scroll-snap-type: x proximity;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-tab__input {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.page-faq .faq-tab {
  flex: 0 0 auto;
  scroll-snap-align: start;
  position: relative;
  padding: 9px 16px;
  font-size: 14px;
  white-space: nowrap;
  color: var(--muted);
  background: var(--ink-800);
  border: 1px solid var(--line);
  border-radius: 999px;
  cursor: pointer;
  transition: color .16s var(--ease), border-color .16s var(--ease), background .16s var(--ease);
}

.page-faq .faq-tab .num {
  font-size: 12px;
  color: var(--amber);
  margin-left: 2px;
}

.page-faq .faq-tab:hover {
  color: var(--text);
  border-color: rgba(34, 225, 214, .5);
}

.page-faq .faq-tab__input:focus-visible + .faq-tab {
  outline: 2px solid var(--cyan);
  outline-offset: 2px;
}

.page-faq .faq-tab__input:checked + .faq-tab {
  color: var(--ink-1000);
  background: var(--cyan);
  border-color: var(--cyan);
}

.page-faq .faq-tab__input:checked + .faq-tab .num {
  color: var(--ink-1000);
}

.page-faq .faq-filter__list {
  margin-top: clamp(14px, 1.8vw, 20px);
}

.page-faq .faq-filter:has(#faq-cat-member:checked) .faq-item:not(.faq-item--member),
.page-faq .faq-filter:has(#faq-cat-partner:checked) .faq-item:not(.faq-item--partner),
.page-faq .faq-filter:has(#faq-cat-care:checked) .faq-item:not(.faq-item--care),
.page-faq .faq-filter:has(#faq-cat-draw:checked) .faq-item:not(.faq-item--draw) {
  display: none;
}

.page-faq .faq-item {
  border-bottom: 1px solid var(--line);
  animation: faqItemIn .3s var(--ease) both;
}

.page-faq .faq-item:first-of-type {
  border-top: 1px solid var(--line);
}

.page-faq .faq-filter__list .faq-item:nth-child(1) { animation-delay: 0ms; }
.page-faq .faq-filter__list .faq-item:nth-child(2) { animation-delay: 30ms; }
.page-faq .faq-filter__list .faq-item:nth-child(3) { animation-delay: 60ms; }
.page-faq .faq-filter__list .faq-item:nth-child(4) { animation-delay: 90ms; }
.page-faq .faq-filter__list .faq-item:nth-child(5) { animation-delay: 120ms; }
.page-faq .faq-filter__list .faq-item:nth-child(6) { animation-delay: 150ms; }
.page-faq .faq-filter__list .faq-item:nth-child(7) { animation-delay: 180ms; }
.page-faq .faq-filter__list .faq-item:nth-child(8) { animation-delay: 210ms; }
.page-faq .faq-filter__list .faq-item:nth-child(9) { animation-delay: 240ms; }
.page-faq .faq-filter__list .faq-item:nth-child(10) { animation-delay: 270ms; }
.page-faq .faq-filter__list .faq-item:nth-child(n+11) { animation-delay: 300ms; }

@keyframes faqItemIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: none; }
}

.page-faq .faq-item__q {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: clamp(15px, 1.9vw, 20px) 0;
  font-size: clamp(16px, 1.5vw, 19px);
  font-weight: 600;
  line-height: 1.5;
  color: var(--text);
  cursor: pointer;
  list-style: none;
  transition: color .16s var(--ease);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q::before {
  content: "+";
  flex: 0 0 auto;
  width: 22px;
  height: 22px;
  margin-top: 2px;
  display: grid;
  place-items: center;
  font-family: var(--font-mono);
  font-size: 15px;
  line-height: 1;
  color: var(--cyan);
  border: 1px solid var(--line);
  border-radius: 4px;
  transition: background .16s var(--ease), color .16s var(--ease), border-color .16s var(--ease);
}

.page-faq .faq-item[open] .faq-item__q {
  color: var(--cyan);
}

.page-faq .faq-item[open] .faq-item__q::before {
  content: "−";
  background: var(--cyan);
  color: var(--ink-1000);
  border-color: var(--cyan);
}

.page-faq .faq-item__q:hover {
  color: var(--cyan);
}

.page-faq .faq-item__a {
  padding: 0 0 clamp(16px, 2vw, 22px) 34px;
  max-width: 66ch;
  font-size: 15px;
  line-height: 1.78;
  color: var(--text-soft);
}

.page-faq .faq-item__a p {
  margin: 0;
}

.page-faq .faq-item:target .faq-item__q {
  color: var(--amber);
}

@media (min-width: 940px) {
  .page-faq .faq-body__inner {
    grid-template-columns: minmax(0, 3.1fr) minmax(0, 8.9fr);
    align-items: start;
  }

  .page-faq .faq-body__rail {
    position: sticky;
    top: 96px;
  }
}

/* ---------- 横向图片带 ---------- */

.page-faq .faq-band {
  margin: clamp(38px, 5.6vw, 78px) 0 0;
}

.page-faq .faq-band img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 14 / 5;
  object-fit: cover;
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
}

.page-faq .faq-band__cap {
  margin: 12px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--muted);
  max-width: 64ch;
}

/* ---------- 答复时效 ---------- */

.page-faq .faq-sla__note {
  margin: 10px 0 0;
  max-width: 58ch;
}

.page-faq .faq-sla__grid {
  display: grid;
  gap: clamp(16px, 2.2vw, 26px);
  margin-top: clamp(22px, 3vw, 32px);
}

.page-faq .faq-sla__stats {
  display: grid;
  gap: 1px;
  background: var(--line);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  overflow: hidden;
}

.page-faq .faq-sla__stat {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: clamp(18px, 2.3vw, 26px);
  background: var(--ink-800);
}

.page-faq .faq-sla__stat .stat__num {
  font-family: var(--font-mono);
  font-size: clamp(30px, 3.8vw, 42px);
  font-weight: 600;
  line-height: 1;
  letter-spacing: -.02em;
  color: var(--text);
}

.page-faq .faq-sla__stat .stat__num--cyan {
  color: var(--cyan);
}

.page-faq .faq-sla__stat .stat__label {
  font-size: 13px;
  line-height: 1.6;
  color: var(--muted);
}

.page-faq .faq-sla__channels {
  display: grid;
  gap: clamp(12px, 1.5vw, 16px);
}

.page-faq .faq-sla__channel {
  padding: clamp(16px, 2vw, 22px);
  background: var(--ink-800);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
}

.page-faq .faq-sla__channel-label {
  margin: 0;
  font-size: 12px;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--muted);
}

.page-faq .faq-sla__channel-value {
  margin: 10px 0 0;
  font-family: var(--font-mono);
  font-size: clamp(17px, 1.8vw, 21px);
  letter-spacing: .01em;
  color: var(--amber);
  word-break: break-word;
}

.page-faq .faq-sla__channel-desc {
  margin: 8px 0 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--text-soft);
}

@media (min-width: 560px) {
  .page-faq .faq-sla__stats {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (min-width: 880px) {
  .page-faq .faq-sla__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    align-items: start;
  }
}

/* ---------- 还没解决 ---------- */

.page-faq .faq-miss__card {
  position: relative;
  display: grid;
  gap: clamp(22px, 3vw, 40px);
  padding: clamp(24px, 3.2vw, 44px);
  background: linear-gradient(140deg, var(--ink-700), var(--ink-800) 62%);
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
}

.page-faq .faq-miss__lede {
  margin: 14px 0 0;
  max-width: 52ch;
  color: var(--text-soft);
}

.page-faq .faq-miss__points {
  margin: clamp(18px, 2.2vw, 24px) 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 10px;
}

.page-faq .faq-miss__points li {
  position: relative;
  padding-left: 22px;
  font-size: 15px;
  line-height: 1.72;
  color: var(--muted);
}

.page-faq .faq-miss__points li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 10px;
  width: 10px;
  height: 2px;
  background: linear-gradient(90deg, var(--ice), var(--ember));
}

.page-faq .faq-miss__side {
  display: grid;
  gap: 10px;
  align-content: start;
}

.page-faq .faq-miss__link {
  margin-top: 4px;
  font-size: 13px;
  color: var(--muted);
  text-decoration: none;
  border-bottom: 1px solid var(--line);
  padding-bottom: 2px;
  justify-self: start;
  transition: color .16s var(--ease), border-color .16s var(--ease);
}

.page-faq .faq-miss__link:hover,
.page-faq .faq-miss__link:focus-visible {
  color: var(--cyan);
  border-color: var(--cyan);
}

@media (min-width: 860px) {
  .page-faq .faq-miss__card {
    grid-template-columns: minmax(0, 8fr) minmax(0, 4fr);
    align-items: center;
  }
}

/* ---------- 动效降级 ---------- */

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-item {
    animation: none !important;
    opacity: 1 !important;
    transform: none !important;
  }

  .page-faq .faq-search__input,
  .page-faq .faq-index__cell,
  .page-faq .faq-top__item,
  .page-faq .faq-body__nav a,
  .page-faq .faq-tab {
    transition: none !important;
  }
}
</PAGE_CSS>>>


.page-faq {
  display: block;
  background: var(--ink-900);
  color: var(--text);
}

.page-faq .crumbs {
  margin-top: clamp(18px, 3vw, 30px);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: clamp(28px, 4.6vw, 60px) 0 clamp(36px, 5vw, 72px);
  background:
    radial-gradient(120% 92% at 88% 0%, rgba(34, 225, 214, .13), transparent 58%),
    radial-gradient(90% 80% at 0% 100%, rgba(255, 181, 69, .07), transparent 62%),
    linear-gradient(180deg, var(--ink-900), var(--ink-1000));
  border-bottom: 1px solid var(--line);
  overflow: hidden;
}

.page-faq .faq-hero__inner {
  display: grid;
  gap: clamp(26px, 4vw, 48px);
  align-items: center;
}

.page-faq .faq-hero__title {
  margin: 12px 0 0;
  font-size: clamp(34px, 6.6vw, 68px);
  line-height: 1.06;
  letter-spacing: -.012em;
  color: var(--text);
}

.page-faq .faq-hero__lede {
  margin: clamp(16px, 2vw, 22px) 0 0;
  max-width: 46ch;
  color: var(--text-soft);
}

.page-faq .faq-hero__cta {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: clamp(22px, 2.6vw, 30px);
}

.page-faq .faq-hero__visual {
  position: relative;
  margin: 0;
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
  overflow: hidden;
  background: var(--ink-800);
  box-shadow: 14px 14px 0 -2px rgba(34, 225, 214, .16);
}

.page-faq .faq-hero__visual img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 10 / 7;
  object-fit: cover;
}

/* ---------- 四类索引 ---------- */
.page-faq .faq-index__note {
  margin: 10px 0 0;
  max-width: 60ch;
}

.page-faq .faq-index__grid {
  list-style: none;
  margin: clamp(22px, 3vw, 34px) 0 0;
  padding: 0;
  display: grid;
  gap: 1px;
  background: var(--line);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  overflow: hidden;
}

.page-faq .faq-index__cell {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: clamp(18px, 2.4vw, 26px) clamp(18px, 2.4vw, 26px) clamp(18px, 2.4vw, 24px) clamp(24px, 3vw, 32px);
  background: var(--ink-800);
  transition: background .16s var(--ease);
}

.page-faq .faq-index__cell::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 3px;
  background: linear-gradient(180deg, var(--ice), var(--ember));
}

.page-faq .faq-index__cell:nth-child(2)::before {
  background: linear-gradient(180deg, var(--cyan), var(--ice));
}

.page-faq .faq-index__cell:nth-child(3)::before {
  background: linear-gradient(180deg, var(--amber), var(--ember));
}

.page-faq .faq-index__cell:nth-child(4)::before {
  background: linear-gradient(180deg, var(--cyan), var(--amber));
}

.page-faq .faq-index__cell:hover {
  background: var(--ink-700);
}

.page-faq .faq-index__num {
  font-family: var(--font-mono);
  font-size: clamp(34px, 4.4vw, 46px);
  font-weight: 600;
  line-height: 1;
  letter-spacing: -.02em;
  color: var(--amber);
}

.page-faq .faq-index__name {
  margin: 0;
  font-size: 17px;
  font-weight: 600;
  color: var(--text);
}

.page-faq .faq-index__desc {
  margin: 0;
  font-size: 14px;
  line-height: 1.7;
  color: var(--muted);
}

.page-faq .faq-index__link {
  margin-top: 4px;
  align-self: flex-start;
  font-size: 13px;
  letter-spacing: .08em;
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(34, 225, 214, .4);
  padding-bottom: 2px;
  transition: color .16s var(--ease), border-color .16s var(--ease);
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible {
  color: var(--text);
  border-color: var(--text);
}

@media (min-width: 700px) {
  .page-faq .faq-index__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 1060px) {
  .page-faq .faq-index__grid {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
}

/* ---------- 高频问题 ---------- */
.page-faq .faq-top__note {
  margin: 10px 0 0;
  max-width: 58ch;
}

.page-faq .faq-top__list {
  list-style: none;
  margin: clamp(22px, 3vw, 34px) 0 0;
  padding: 0;
  display: grid;
  gap: clamp(14px, 1.6vw, 20px);
}

.page-faq .faq-top__item {
  position: relative;
  padding: clamp(18px, 2.3vw, 26px);
  padding-left: clamp(58px, 6.4vw, 78px);
  background: var(--ink-800);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  transition: border-color .16s var(--ease), background .16s var(--ease);
}

.page-faq .faq-top__item:hover {
  border-color: rgba(34, 225, 214, .45);
}

.page-faq .faq-top__idx {
  position: absolute;
  top: clamp(19px, 2.3vw, 27px);
  left: clamp(16px, 1.9vw, 22px);
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: .14em;
  color: var(--cyan);
}

.page-faq .faq-top__q {
  margin: 0;
  font-size: clamp(16px, 1.5vw, 18px);
  line-height: 1.45;
  color: var(--text);
}

.page-faq .faq-top__a {
  margin: 10px 0 0;
  font-size: 15px;
  line-height: 1.78;
  color: var(--text-soft);
  max-width: 62ch;
}

@media (min-width: 840px) {
  .page-faq .faq-top__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

/* ---------- 分类问答 ---------- */
.page-faq .faq-body__inner {
  display: grid;
  gap: clamp(24px, 3.4vw, 44px);
}

.page-faq .faq-body__title {
  margin: 6px 0 0;
}

.page-faq .faq-body__hint {
  margin: 10px 0 0;
  font-size: 14px;
  line-height: 1.7;
}

.page-faq .faq-body__nav {
  display: grid;
  gap: 2px;
  margin-top: 18px;
}

.page-faq .faq-body__nav a {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 12px;
  padding: 11px 14px;
  font-size: 14px;
  color: var(--text-soft);
  text-decoration: none;
  border-left: 2px solid transparent;
  border-radius: 0 var(--r-sm) var(--r-sm) 0;
  background: linear-gradient(90deg, rgba(22, 33, 74, .75), transparent);
  transition: color .16s var(--ease), border-color .16s var(--ease), background .16s var(--ease);
}

.page-faq .faq-body__nav a .num {
  font-size: 13px;
  color: var(--amber);
}

.page-faq .faq-body__nav a:hover,
.page-faq .faq-body__nav a:focus-visible {
  color: var(--text);
  border-left-color: var(--cyan);
  background: linear-gradient(90deg, rgba(34, 225, 214, .18), transparent);
}

.page-faq .faq-search {
  padding: clamp(16px, 2vw, 22px);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  background: var(--ink-800);
}

.page-faq .faq-search__label {
  display: block;
  font-size: 12px;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--muted);
}

.page-faq .faq-search__input {
  display: block;
  width: 100%;
  margin-top: 10px;
  padding: 12px 14px;
  font-family: var(--font-sans);
  font-size: 15px;
  color: var(--text);
  background: var(--ink-900);
  border: 1px solid var(--line);
  border-radius: var(--r-sm);
  outline: none;
  transition: border-color .16s var(--ease), box-shadow .16s var(--ease);
}

.page-faq .faq-search__input::placeholder {
  color: var(--muted);
}

.page-faq .faq-search__input:focus {
  border-color: var(--cyan);
  box-shadow: 0 0 0 3px rgba(34, 225, 214, .18);
}

.page-faq .faq-search__note {
  margin: 10px 0 0;
  font-size: 13px;
  color: var(--muted);
}

.page-faq .faq-filter {
  margin-top: clamp(22px, 2.8vw, 30px);
}

.page-faq .faq-tabs {
  position: relative;
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 10px;
  scroll-snap-type: x proximity;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-tab__input {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.page-faq .faq-tab {
  flex: 0 0 auto;
  scroll-snap-align: start;
  position: relative;
  padding: 9px 16px;
  font-size: 14px;
  white-space: nowrap;
  color: var(--muted);
  background: var(--ink-800);
  border: 1px solid var(--line);
  border-radius: 999px;
  cursor: pointer;
  transition: color .16s var(--ease), border-color .16s var(--ease), background .16s var(--ease);
}

.page-faq .faq-tab .num {
  font-size: 12px;
  color: var(--amber);
  margin-left: 2px;
}

.page-faq .faq-tab:hover {
  color: var(--text);
  border-color: rgba(34, 225, 214, .5);
}

.page-faq .faq-tab__input:focus-visible + .faq-tab {
  outline: 2px solid var(--cyan);
  outline-offset: 2px;
}

.page-faq .faq-tab__input:checked + .faq-tab {
  color: var(--ink-1000);
  background: var(--cyan);
  border-color: var(--cyan);
}

.page-faq .faq-tab__input:checked + .faq-tab .num {
  color: var(--ink-1000);
}

.page-faq .faq-filter__list {
  margin-top: clamp(14px, 1.8vw, 20px);
}

.page-faq .faq-filter:has(#faq-cat-member:checked) .faq-item:not(.faq-item--member),
.page-faq .faq-filter:has(#faq-cat-partner:checked) .faq-item:not(.faq-item--partner),
.page-faq .faq-filter:has(#faq-cat-care:checked) .faq-item:not(.faq-item--care),
.page-faq .faq-filter:has(#faq-cat-draw:checked) .faq-item:not(.faq-item--draw) {
  display: none;
}

.page-faq .faq-item {
  border-bottom: 1px solid var(--line);
  animation: faqItemIn .3s var(--ease) both;
}

.page-faq .faq-item:first-of-type {
  border-top: 1px solid var(--line);
}

.page-faq .faq-filter__list .faq-item:nth-child(1) { animation-delay: 0ms; }
.page-faq .faq-filter__list .faq-item:nth-child(2) { animation-delay: 30ms; }
.page-faq .faq-filter__list .faq-item:nth-child(3) { animation-delay: 60ms; }
.page-faq .faq-filter__list .faq-item:nth-child(4) { animation-delay: 90ms; }
.page-faq .faq-filter__list .faq-item:nth-child(5) { animation-delay: 120ms; }
.page-faq .faq-filter__list .faq-item:nth-child(6) { animation-delay: 150ms; }
.page-faq .faq-filter__list .faq-item:nth-child(7) { animation-delay: 180ms; }
.page-faq .faq-filter__list .faq-item:nth-child(8) { animation-delay: 210ms; }
.page-faq .faq-filter__list .faq-item:nth-child(9) { animation-delay: 240ms; }
.page-faq .faq-filter__list .faq-item:nth-child(10) { animation-delay: 270ms; }
.page-faq .faq-filter__list .faq-item:nth-child(n+11) { animation-delay: 300ms; }

@keyframes faqItemIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: none; }
}

.page-faq .faq-item__q {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: clamp(15px, 1.9vw, 20px) 0;
  font-size: clamp(16px, 1.5vw, 19px);
  font-weight: 600;
  line-height: 1.5;
  color: var(--text);
  cursor: pointer;
  list-style: none;
  transition: color .16s var(--ease);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q::before {
  content: "+";
  flex: 0 0 auto;
  width: 22px;
  height: 22px;
  margin-top: 2px;
  display: grid;
  place-items: center;
  font-family: var(--font-mono);
  font-size: 15px;
  line-height: 1;
  color: var(--cyan);
  border: 1px solid var(--line);
  border-radius: 4px;
  transition: background .16s var(--ease), color .16s var(--ease), border-color .16s var(--ease);
}

.page-faq .faq-item[open] .faq-item__q {
  color: var(--cyan);
}

.page-faq .faq-item[open] .faq-item__q::before {
  content: "−";
  background: var(--cyan);
  color: var(--ink-1000);
  border-color: var(--cyan);
}

.page-faq .faq-item__q:hover {
  color: var(--cyan);
}

.page-faq .faq-item__a {
  padding: 0 0 clamp(16px, 2vw, 22px) 34px;
  max-width: 66ch;
  font-size: 15px;
  line-height: 1.78;
  color: var(--text-soft);
}

.page-faq .faq-item__a p {
  margin: 0;
}

.page-faq .faq-item:target .faq-item__q {
  color: var(--amber);
}

@media (min-width: 940px) {
  .page-faq .faq-body__inner {
    grid-template-columns: minmax(0, 3.1fr) minmax(0, 8.9fr);
    align-items: start;
  }

  .page-faq .faq-body__rail {
    position: sticky;
    top: 96px;
  }
}

/* ---------- 横向图片带 ---------- */
.page-faq .faq-band {
  margin: clamp(38px, 5.6vw, 78px) 0 0;
}

.page-faq .faq-band img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 14 / 5;
  object-fit: cover;
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
}

.page-faq .faq-band__cap {
  margin: 12px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--muted);
  max-width: 64ch;
}

/* ---------- 答复时效 ---------- */
.page-faq .faq-sla__note {
  margin: 10px 0 0;
  max-width: 58ch;
}

.page-faq .faq-sla__grid {
  display: grid;
  gap: clamp(16px, 2.2vw, 26px);
  margin-top: clamp(22px, 3vw, 32px);
}

.page-faq .faq-sla__stats {
  display: grid;
  gap: 1px;
  background: var(--line);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  overflow: hidden;
}

.page-faq .faq-sla__stat {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: clamp(18px, 2.3vw, 26px);
  background: var(--ink-800);
}

.page-faq .faq-sla__stat .stat__num {
  font-family: var(--font-mono);
  font-size: clamp(30px, 3.8vw, 42px);
  font-weight: 600;
  line-height: 1;
  letter-spacing: -.02em;
  color: var(--text);
}

.page-faq .faq-sla__stat .stat__num--cyan {
  color: var(--cyan);
}

.page-faq .faq-sla__stat .stat__label {
  font-size: 13px;
  line-height: 1.6;
  color: var(--muted);
}

.page-faq .faq-sla__channels {
  display: grid;
  gap: clamp(12px, 1.5vw, 16px);
}

.page-faq .faq-sla__channel {
  padding: clamp(16px, 2vw, 22px);
  background: var(--ink-800);
  border: 1px solid var(--line);
  border-radius: var(--r-md);
}

.page-faq .faq-sla__channel-label {
  margin: 0;
  font-size: 12px;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--muted);
}

.page-faq .faq-sla__channel-value {
  margin: 10px 0 0;
  font-family: var(--font-mono);
  font-size: clamp(17px, 1.8vw, 21px);
  letter-spacing: .01em;
  color: var(--amber);
  word-break: break-word;
}

.page-faq .faq-sla__channel-desc {
  margin: 8px 0 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--text-soft);
}

@media (min-width: 560px) {
  .page-faq .faq-sla__stats {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (min-width: 880px) {
  .page-faq .faq-sla__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    align-items: start;
  }
}

/* ---------- 还没解决 ---------- */
.page-faq .faq-miss__card {
  position: relative;
  display: grid;
  gap: clamp(22px, 3vw, 40px);
  padding: clamp(24px, 3.2vw, 44px);
  background: linear-gradient(140deg, var(--ink-700), var(--ink-800) 62%);
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
}

.page-faq .faq-miss__lede {
  margin: 14px 0 0;
  max-width: 52ch;
  color: var(--text-soft);
}

.page-faq .faq-miss__points {
  margin: clamp(18px, 2.2vw, 24px) 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 10px;
}

.page-faq .faq-miss__points li {
  position: relative;
  padding-left: 22px;
  font-size: 15px;
  line-height: 1.72;
  color: var(--muted);
}

.page-faq .faq-miss__points li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 10px;
  width: 10px;
  height: 2px;
  background: linear-gradient(90deg, var(--ice), var(--ember));
}

.page-faq .faq-miss__side {
  display: grid;
  gap: 10px;
  align-content: start;
}

.page-faq .faq-miss__link {
  margin-top: 4px;
  font-size: 13px;
  color: var(--muted);
  text-decoration: none;
  border-bottom: 1px solid var(--line);
  padding-bottom: 2px;
  justify-self: start;
  transition: color .16s var(--ease), border-color .16s var(--ease);
}

.page-faq .faq-miss__link:hover,
.page-faq .faq-miss__link:focus-visible {
  color: var(--cyan);
  border-color: var(--cyan);
}

@media (min-width: 860px) {
  .page-faq .faq-miss__card {
    grid-template-columns: minmax(0, 8fr) minmax(0, 4fr);
    align-items: center;
  }
}

/* ---------- 动效降级 ---------- */
@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-item {
    animation: none !important;
    opacity: 1 !important;
    transform: none !important;
  }

  .page-faq .faq-search__input,
  .page-faq .faq-index__cell,
  .page-faq .faq-top__item,
  .page-faq .faq-body__nav a,
  .page-faq .faq-tab {
    transition: none !important;
  }
}